Shipping information

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Shipping Information

At spirvit, we are proud to offer FREE shipping on all orders.

Order Processing Times

Please allow 1–3 business days for your order to be processed and dispatched after it is placed. An order is considered dispatched once it has been handed over to our shipping carrier and is in transit to your selected address.

During peak seasons and holidays, processing times may extend up to 7 business days.

Estimated Shipping Times

Delivery times refer to the transit period after your order has been dispatched. Shipping timeframes vary depending on your location.

United States: 6–12 business days

Please note that during peak periods and holidays, shipping carriers may experience delays in transit times and tracking updates that are outside of our control.

For international shipments, customs inspections or clearance procedures may cause additional delays beyond the estimated delivery window.

Order Changes & Accurate Shipping Details

Customers are responsible for providing accurate and complete shipping information at checkout. Incorrect or incomplete details may result in processing delays or order cancellation.

If our system detects an address issue, our support team will contact you via email within 3 business days of your order being placed to verify your information. If we do not receive a response within this timeframe, we reserve the right to cancel your order.

If you notice an error in your shipping details, please email us at hello@spirvit.com within 24 hours of placing your order. While we will do our best to accommodate changes, we cannot guarantee modifications after this 24-hour window.

Delayed Delivery

At spirvit, we understand how important it is to receive your order on time. While we work hard to ensure timely processing and shipment, certain delays may occur due to circumstances beyond our control.

Examples include:

  • Severe weather conditions

  • Carrier transportation disruptions

  • Customs delays

  • Address verification issues

  • Payment processing delays

  • Product availability concerns

If we become aware of any issue that may delay your order, we will notify you as soon as possible.

Please note that spirvit is not liable for delivery delays caused by external factors and cannot guarantee exact delivery dates. However, we will always do our best to keep you informed and assist in resolving any issues.

Lost or Stolen Packages

Once a package has been handed over to the shipping carrier, it is no longer under our direct control.

If your package is lost or stolen, please contact us at hello@spirvit.com, and we will assist you in investigating the issue.

We recommend filing a claim directly with the courier, as most carriers have a claims process for lost or stolen packages. We are happy to support you by contacting the courier on your behalf and providing updates where possible.

Please note:

  • spirvit is not responsible for lost or stolen packages once confirmed delivered by the carrier.

  • Lost or stolen packages fall outside of our refund policy.

  • In certain cases, and at our discretion, we may offer a replacement depending on the situation.

  • If the package cannot be located, you may also consider filing a police report.

Shipping Policy Updates

spirvit reserves the right to modify or update this Shipping Policy at any time without prior notice.

It is the customer’s responsibility to review the most recent version of this policy before making a purchase. By purchasing and continuing to use spirvit products, you agree to this Shipping Policy, including any updates or modifications.

We encourage you to review this page periodically to stay informed of any changes.

If you have any questions about our Shipping Policy, please contact us at hello@spirvit.com.